For operating the uEye cameras, the following system requirements must be met:
USB uEye cameras
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Minimum *)
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Recommended
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CPU speed
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600 MHz
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2 x 2.4 GHz
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Memory (RAM)
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256 MB
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2048 MByte
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For USB uEye cameras:
USB host controller
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USB 2.0 high speed (480 Mbps)
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USB 2.0 high speed (480 Mbps)
Intel® or NVIDIA® nForce mainboard chipset
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For GigE uEye cameras
Network bandwidth
Network card type
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100 Mbps
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1000 Mbps
Intel Pro/1000 GT (PCI)
Intel Pro/1000 PT (PCIe)
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Graphics card
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Onboard graphics chip
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AGP/PCIe graphics card
Latest version of DirectX Runtime 9.0c
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Operating system
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Windows XP 32 bit (Service Pack 2)
Windows 2000 (Service Pack 4)
Linux (Kernel 2.6)
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Windows 7 32 or 64 bit
Windows Vista 32 or 64 bit (Service Pack 1)
Windows XP 32 bit (Service Pack 3)
Linux (Kernel 2.6)
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*) Camera performance may be limited.

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Note on large multi camera systems
Connecting a large number of cameras to a single PC may require a large working memory (RAM). This is especially the case when many cameras with high sensor resolution are used.
If you want to set up such a system we recommend to use PCs with 64 bit operating systems and more than 4 GB of RAM.
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Note on USB 2.0 ports
Onboard USB 2.0 ports usually provide significantly better performance than PCI and PCMCIA USB adapters.
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Note on color cameras with high frame rates
For uEye color cameras, the color conversion is done by software in the PC (except GigE uEye HE, cp. chapter Basics: Color filter). When you use a color camera with a high frame rate, the conversion might lead to a high CPU load. Depending on the PC hardware used you might not be able to reach the camera's maximum frame rate.
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Note on PCs with energy saving CPU technology
Current generation CPUs with energy saving technologies can cause bandwidth problems on the USB bus. IDS provides an application note on this issue which is available through uEye Support or the extranet area of our website.
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Note on Network Cards
To ensure optimum performance of the network connection, you need to install the latest drivers for your network card. We recommend using the drivers of the following versions:
• | Intel® chipsets: version 8.8 or higher |
• | Realtek chipsets: version 5.7 or higher |
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Note on the USB uEye XS
In addition, for the camera model USB uEye XS please also note the following:
• | The pixel clock is selected automatically based on the resolution and cannot be changed. If the camera cannot get enough bandwidth on the USB bus, transmission errors (Transfer Failed) can frequently occur. In this case, reduce the camera resolution or choose a USB connection that provides a better performance. See also Troubleshooting. |
• | Linux operating systems are not supported in driver version 3.80. |
• | Minimum memory (RAM): 2048 MByte (2 GB) |
• | We recommend to use the Direct3D display mode. The CPU load is lower when the Direct3D mode is used. |
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Direct3D graphics functions
The uEye driver can use Direct3D to display the camera image with overlay information. On Windows systems, you can use the supplied DXDiag diagnostic tool to check whether your graphics card supports Direct3D functions. To start the diagnostic tool, click Run… on the Windows Start menu (shortcut: Windows+R) and enter "DXDiag" in the input box.
On the Display page of the diagnostic tool, click the button for testing the Direct3D functions.